The Company Behind the Platform

Trust should be visible,
not implied.

Review the legal entity, regulation, security standards, customer protections and support structure behind 67 Top Solutions.

3 International contact locations
24/7 Online request submission
1 Business Day Target initial support response
67 Top Solutions global offices
Regulated entities Reviewed by jurisdiction

Regulation

Registration customers can verify

67 Top Solutions services are provided by the regulated entity applicable to your country of residence. The full legal entity name, registered address and regulatory authority and registration numbers for each jurisdiction will be published here once confirmed and verified.

Product availability and customer protections depend on the entity holding the account and the customer's place of residence.

Entity verified per jurisdiction Registration numbers published on confirmation
Client Protection

Where your money stands

Our disclosures set out exactly how your funds and assets are protected.

01

Fund Segregation

Where customer money and assets are held, and whether funds are kept segregated from company funds.

02

Investor Protection

Which investor-protection arrangements apply to your account, and the limits of that protection.

03

Margin Close-Out

Our margin close-out procedures explain when and how a position may be closed automatically.

04

Negative Balance

How a negative account balance is treated is set out clearly in your account disclosures.

05

Complaints Process

How to raise a complaint, and what to expect next, if something goes wrong with your account.

Account security and data protection
Security

Security at every layer

  • Multi-factor authentication
  • Encryption in transit and at rest
  • Login and transaction monitoring
  • Device-management controls
  • Withdrawal verification
  • Security notifications

We show only the security controls that have been implemented and verified. No system can be described as impossible to breach.

Responsible AI

AI with visible boundaries

67 AI responses may contain errors.
Market information may be delayed.
Sources and timestamps are shown when available.
67 AI cannot guarantee results.
67 AI does not execute an order without explicit customer confirmation.
Important information should be independently verified.
Customers can escalate questions to human support.
Support and Contact

We are here when you need us

Get clear support with your account, platform, available products and 67 AI. Start with digital support tools or connect with a member of the 67 Top Solutions team.

Account Support

Registration, account verification, profile information and general account access.

Platform Support

Platform features, charts, alerts, watchlists and order controls.

67 AI Support

AI capabilities, platform usage and reporting an incorrect response.

Trading Product Support

General information about available instruments, trading hours, pricing, margin and order types.

Deposits and Withdrawals

Available funding methods, transaction status and account-payment questions.

Expert Trading Support

Platform, product and risk-tool explanations.

Information to Include

Help us help you faster

  • Full name
  • Registered email address
  • Country of residence
  • Account reference, if applicable
  • Relevant product or platform feature
  • Clear description of the issue
  • A screenshot, only when it contains no sensitive information

Contact Form

Contact Locations

Three offices. One connected team.

🇦🇪

Dubai

67 Top Solutions Ltd
Level 7, Unit 702
Emaar Square Building 6
Burj Khalifa Community, Downtown Dubai
Dubai, United Arab Emirates

Visits by appointment only
🇨🇦

Toronto

67 Top Solutions Ltd
1 University Avenue
Toronto, Ontario M5J 2P1
Canada

Visits by appointment only
🇬🇧

Manchester

67 Top Solutions Ltd
Chancery Place
50 Brown Street
Manchester M2 2JG
United Kingdom

Visits by appointment only
Support Response Standards

What to expect, and when

Account access and security concerns

These requests receive priority review during support hours.

Platform and funding enquiries

The target is an initial response within one business day.

General enquiries

The target is a response within one to two business days.

Complaints

Formal complaints are acknowledged and handled according to the applicable complaints policy and regulatory requirements.

Response times may be longer when identity verification, banking partners or third-party service providers are involved.

Frequently Asked Questions

Need to know more?

67 Top Solutions is a financial technology and market-access platform combining trading tools, AI-powered assistance and human support. Product availability depends on jurisdiction and eligibility.

67 AI explains market information, platform features, financial terminology, margin and risk in clear language. It can summarise public information and help customers navigate the platform.

67 AI provides general information, educational explanations and platform assistance. It does not guarantee results or replace independent judgment.

Every order must remain under the customer's control. Any automated functionality must be separately disclosed, approved and activated by the customer.

The target is an initial response within one business day. Complex cases may require additional investigation.

Visits are available by appointment only. Customers should email [email protected] before travelling.

No. Customers remain responsible for their own trading decisions and order confirmation unless a separately authorised service explicitly states otherwise.

Available products depend on the customer's country, province or state and the regulated 67 Top Solutions entity serving the account.

Where available, the demo account allows customers to explore platform features using virtual funds.
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Need help? Start here.

Whether you have a platform question, need account assistance or want to understand an available product, the 67 Top Solutions team is ready to help.

[email protected]